No Tax for Delivery Addresses in AU and UK

We 100% guarantee that you will not be charged any GST or VAT. Any additional charges will be billed to us directly. The price you pay to us is all you have to pay to receive the order.

Australia: We achieve this by sending your orders to our logistic centres in Australia first; and then divert it to you.

The UK: If your delivery address is in the UK, you will see a “Clearance Fee” charge during checkout. It is for us to process your order through the UK custom and to ensure any VAT will not go to you. This clearance fee is substantially lower than the VAT you have to pay typically.

18-Month Door-to-Door Warranty

Your order on below non-waterproof products are protected by our CameraParadise.com Door-to-Door Warranty for 18 months.

• Digital Cameras
• Digital SLRs
• Lenses
• Flashes
• Digital Camcorders
• Professional Camcorders

Once your request is confirmed, we will send a courier to your door, pick up the malfunctioning unit, and have it sent back to our office directly; all of these without you paying a cent!

If the product is warrantable after check-up, we shall be responsible for the repair fee and postage sending the repaired product from us back to you.

14-Day No-Question-Asked Return

Your purchase is safely protected by our CameraParadise.com 14-Day Door-to-Door Return Policy. No questions asked!

After acknowledging your request of return, we shall send a courier to your door, pick up the package, and have it sent back to our office directly; all of these without you paying a cent!

The returned product shall be examined by our specialist technician, checking whether the product meets the Terms & Conditions of the Policy for a refund.If the returned product is eligible for a refund, we shall make the refund via PayPal within 7 working days upon receipt of the returned product.

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